Dreadful. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Servatur Waikiki: Great location for either families or couples - See 3,449 traveler reviews, 2,663 candid photos, and great deals for Servatur Waikiki at Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This site offers the property's information and telephone number, as well as online Booking service. My feet were black from walking around the room after a shower. Checkout just as simple - a warm goodbye and a thank you for choosing them. we stayed 7 nights, we thought the hotel was lovely, the food was lovely we had half board, the staff in the restaurant was lovely and friendly especially to my little boy. Do not forget that you can send us your preferences in our email waikiki@servatur.com. The bar staff we interacted with were brilliant. Even though there are 5 blocks they are close together so youre never far from any part of the hotel. There was no option to book a family room on the ground floor that would have been ideal with a crawling baby. - Kids pool and facilities for children were really good. There is also a kids pool with slides and a small adults only pool. We were going to buy drinks one night but it was card only and we only had cash. There is a snack restaurant which is nice with hot food & beverages. There are No Kettles (Tea or Coffee Beverages / Cups in the room ) this is all downstairs in the drinks area. Its all frozen and then re heated. This item has an extended handling time and a delivery estimate greater than 18 business days. In all a very good short break holiday with jet2 . People who work there are very nice and kind, raising a lot general feeling of the hotel. On the other hand, we apologies that your experiences with us as not like you expected.We would like to make your next stay with us better. People reserve hammocks, even though it is forbidden, so it is very hard to find a place for sunbathing even when there is hardly anyone in pool area. SERVATUR WAIKIKI - Updated 2023 (Gran Canaria, Canary Islands) Europe Spain Canary Islands Gran Canaria Maspalomas Playa del Ingles Playa del Ingles Hotels Servatur Waikiki 3,444 reviews #2 of 2 all-inclusives in Playa del Ingles Save Share 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain Check In / / The adult pool was a fave as it was away from noisy kids and had a nice small jacuzzi however its important to note that both pools are freezing!! The communal areas and the general look of the hotel in clouding the rooms as perfect. Cocktails were delicious and alcohol was given generously even though its all inclusive! Don't forget that you can write to us at waikiki@servatur.com to find out your preferences.Kind regards,Yana SiaminskayaReception Servatur Waikiki. We promise you that we will do all our best to make your experience better. Check-in was quick & Staff we're very attentive. Nice to hear that you were satisfied with your stay in Servatur Waikiki.Sincerely hope to have the pleasure of welcoming you again on your next trip to Gran Canaria! The hotel rooms were spacious for two people and cleaned excellently each day with towels replaced, lifts functioned efficiently considering we had to go up and down 8 floors each time even during busy periods such as breakfast time! Good location. It would be a pleasure for us to help you with everything we need.Warm regards from all our staff,Yana SiaminskayaReception Servatur Waikiki. Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. Review tags are currently only available for English language reviews. Compare prices and find the best deal for the Servatur Waikiki in Maspalomas (Canary Islands) on KAYAK. Breakfast: 07:30 - 10:00 Lunch: 13:00 - 15:00 Dinner: 18:30 - 21:45 Snacks: 12:00 - 17:30 Sports & Entertainment The outdoor pool really steals the show at this hotel, with plenty of sun loungers and a shallow end for the kids. After reviewing your info well contact you as soon as possible. Lots of sunbeds. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Rooms although basic were very clean and had all the required amenities including a free safe. Servatur Waikiki 3,424 reviews #2 of 2 all-inclusives in Playa del Ingles Review Save Share 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain Check In / / Check Out / / Guests Contact accommodation for availability. The staff are absolutely lovely and go beyond for you. The outside pool is big but cold when we went I February- there is smaller sheltered pool with a Jacuzzi by the treatment room very nice. The adult pool was a fave as it was away from noisy kids and had a nice small jacuzzi however its important to note that both pools are freezing!! Prices are the average nightly price provided by our partners and may not include all taxes and fees. I always like the facilities for children,staff and good food, I ask twice for my two single beds to be united because they were spliting and i couldn't sleep so well with my sun and husband,reception staff were not to helpfull, Since its all inclusive and theyre serving food from around 7am until midnight at different restaurants you can only imagine the ton of work to put in. It was in a great location only a 10/15 min walk from the beach, right next to supermarkets and a 25 min walk to the famous dunes which were stunning both during the day and in the evening whilst watching the sunset. But always edible and nothing wrong with it. The balcony was large and had chairs and a table in great, clean condition. Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences. Ask christophermF2698ZH about Servatur Waikiki, Ask G1962JMmichellec about Servatur Waikiki, Ask Z3253OWkarolinas about Servatur Waikiki, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 12 websites. There is plenty of variety and its well stocked and fresh. Better beach area and shopping are to be found in Maspalomas. The food was beautiful The only issue was my husband has a peanut allergy and they couldn't really help us with that. Fine, with plenty of space for improvement. Once we found it the kids really enjoyed it. The hotel was clean and the food was good. Some chefs were clearly better than others at burning the food. Taxes and fees that are shown are estimates only. We appreciate a lot your kind words regarding your stay with us.It is a pleasure to read such a nice review! Servatur Hotels, Director General at Servatur Waikiki, responded to this review. Please, remember you can contact us 24/7 in waikiki@servatur.com.Kind regards,Yana SiaminskayaReception Servatur Waikiki. If you're all-inclusive, then you have lots of self-serve options for the common drinks of wines and beers. Kind regards Rayco Ortiz. Im fussy and could find a nice meal each night,Staff were lovely in the restaurant and cleaning was exceptional.Grounds were kept clean daily by the workmen and the pool guys ensured the water and surrounding areas were clean for guests.Plenty of Sun loungers.I did not use the gum or jacuzzi but they looked nice.I would return to this hotel with my husband for a late deal but not a main holiday due to the location.I personally felt the hotel was a bit far out of town/beach area.Taxis were cheap if needed and were outside the hotel.It was nice to be in a hotel with lots of different nationalities.Thank you for helping me to have a brilliant time with my family. Delivery: Estimated between Thu, Apr 6 and Mon, Apr 24 to 23917. Also went out for the day on the wifes birthday, came back around 5.30 pm to find a beautiful bottle of bubbly and a birthday message from the manager.I want to thank all the management and staff for an amazing week.Highly recommend to all groups( couples, families etc), Dear guest,Such a nice review of our hotel Servatur Waikiki. Rooms are clean, loads of entertainment for all ages, small arcade area for children and even adults. We are very glad that you enjoyed your short stay with us. On the 5 day of my stay it was my birthday and I return to my room to find a note and card from the hotel manager & bottle of fizz which was a lovely touch. In the name of all Servatur Waikiki staff, we hope to have a chance to welcome you one day. The yumbo Center is not far away only 3.15 euros. . Check-in was quick & Staff we're very attentive. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The adults only area jacuzzi was significantly more heated and was great. Wifi is brilliant round the hotel grounds. Mostly a variety of singers and musicians. Entertainment could be better along with quality of food . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Food gets good reviews, and the large outdoor pool offers plenty of loungers, a snack bar, and daily activities. We will do everything possible to fulfil your requests on your next stay.Merry Christmas and Happy New Year 2023!Yana SiaminskayaReception Servatur Waikiki. Hope that the rest of your stay will be pleasant. When making your reservation you'll receive discounts and free services. The self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant were delicious. Check-in was quick enough. 74 Likes, 0 Comments - manaka (@kyanmaaa) on Instagram: "shopping with mama in Hawaii ." Fairly dated property, needs a revamp.Room cleaning was not great and particularly the bathroom didn't appear to be properly cleaned consistently each day. I just cannot imagine from reading other reviews, where the problems are. But they kept sliding apart, a double would have been better. Servatur Waikiki puts you within a 10-minute drive of Maspalomas Dunes and features a free water park and a free kids' club. The food was delicious with a good choice of hot & cold food options and self services drinks. And there is no shower room or courtesy room to freshen up before the flight. The hotel and our room was very clean. Review tags are currently only available for English language reviews. The hotel its absolutely amazing! Pool is big enough that you dont feel crowded by other people. Tour desk, Car rental, Currency exchange, 24-hour front desk, Air conditioning, Smoke-free property, Elevator, Family rooms, Non-smoking rooms. If you have any questions regarding the facilities or services provided at Hotel Servatur Waikiki, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking. Good entertainment. The adult pool was a fave as it was away from noisy kids and had a nice small jacuzzi however its important to note that both pools are freezing!! at this point I wasn't bothered because booking.com will refund the money. I'm glad because we didn't see many places offering breakfast as early as we were up with a baby! Lock in the lowest price from these sites. The mini disco is in the bar downstairs. Review of Servatur Waikiki Reviewed January 11, 2023 via mobile This hotel is excellent. The last hour of every meal the food sight is not really that appealing. We are very happy to know that we have offered you really nice holidays. The private bathroom includes a shower. which you can warm on the provided heater to your liking, and were also complimented with hot and cold sandwiches (tuna was great), a wide salad area (salads, meats and cheeses) and then hot dishes of lasagne, bolognaise, pasta and pizza. anyway getting in the room it was no different to what we paid. When you get down to the beach there's a lift to take you down we used almost daily. Definitely not suitable for more than 1 child.- Stingy on the towels in the room.Overall I think its a 3 star rather than a 4 star hotel but its a great place for a family getaway and definitely designed for children. Lock in the lowest price from these sites. Description. Lots choice snd extremely tasty. Next to these were pots of fresh garlic and then fresh chilli - and we were making our own dishes up, limited only by our imagination - but you'll get the idea of fresh prawns with lots of chilli and garlic with noodles - delicious. The main pool is large and heated but think of this more like your local leisure centre warmth and not 30 degrees. Colleen who does the entertainment programme was fantastic and works extremely hard to ensure guests had a Good time.There is also had a good animation team for the kids.Nothing was too much trouble for them.We were in block B on the 3rd floor and our maid was lovely, She kept the rooms immaculate.There was only 1 lift for 4 days out of my 5 so could be a bit slow at peak times.Rooms were of a basic but clean and modern style.Really comfy bed and pillows.Pool was lovely just what was needed.The Kids splash pool area was great too.Clean and tidy with NO SMOKING allowed!!!! Staff were quite rude. Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff still couldn't really help distinguished the food I was asking about, this is a constructive criticism for improvement for the hotel but doesn't diminish from the overall great culinary experience. We are available at waikiki@servatur.com for any hesitation you may have.Kind regards,Yana SiaminskayaReception Servatur Waikiki. Free private parking is available on site (reservation is not needed). It would be a pleasure for us to help you with everything we need.Warm regards from all our staff,Yana SiaminskayaReception Servatur Waikiki, This is the version of our website addressed to speakers of English in the United States. The entertainment staff were always high energy and as we went outside of the holidays it wasnt too crowded. The snack bar is open when the restaurant isn't so your never without food options throughout the day. Hello Mr. Ged LuntWe are surprised by your review. Bright clean refurbished rooms with good quality bed, but the food and service is atrocious. Food and beverages. Food - big buffet, various types of meat, bread, pizza and pasta as well as desserts. We wish you all the best and remain with kind regards, Rayco Ortiz. the food was good a bit blant in places, good variety every day, clean restaurant, the views in our room were amazing, the choice of drinks was good, friendly bar tenders, the pool looks amazing on pictures so if your one for Instagram this is a good one for you. The pool was always extremely full that we have never used it. Cancellation and prepayment policies vary according to accommodations type. High chairs are available. Ice is readily available along with orange and lemon slices (if needed)Restaurant/Food: I want to end this review on the highlight for us. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to packJust returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. In all a very good short break holiday with jet2 . Cobbedaluz1 14 3 Reviewed February 5, 2023 Excellent service and excellent food. Also a gym and wellness centre.The buffet food is very good. Jury is still out on whether the pool is actually heated tho. really enjoyed the place the weather everything. My mum said she would go back. View all View all photos (2,811) Traveller (2533) 360 As we had a pushchair and there is lots of steps. The pool is very clean and there is a large amount of sun loungers so never had any issues regardless of time of day. An airport shuttle can be arranged for an extra charge. Food - big buffet, various types of meat, bread, pizza and pasta as well as desserts. but it was cold water. Free! But it caught some people out.We were bed and breakfast as we really enjoy having a wander and eating out. I definitely recommend this hotel cant wait to return. Do not forget that you can write to us to know your preferences. Check-in was quick & Staff we're very attentive. Bus stop just left of hotel to visit places. Great stay, good food and a nice room with a view. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Tripadvisor performs checks on reviews. Spent most of our time at the kids pool and was always entertaining.- The staff at the kids club are fantastic and the mini disco every night at 7:30pm was a real treat for our little one.- Location is okay.- Clean and tidy throughout the hotel- staff throughout the hotel are pleasant and nice.Poor points:- Food is average if not poor at times. This San Bartolome de Tirajana hotel provides complimentary wireless Internet . It does get very busy with people wandering in all directions but its a big place. Sunbeds on the beach , the bloke only takes card. Hello Mr.SmastWe are sorry to hear that your stay in our hotel did not meet your expectations. Dear G1962JMmichellec,We would like to thank you staying with us in Servatur Waikiki and for sharing your opinion in Tripadvisor.Your feedback is very important for us and we pay attention for each comment of our guests. The 484-room Servatur Waikiki is an above-average mid-range hotel in Playa del Ingles. On the 5 day of my stay it was my birthday and I return to my room to find a note and card from the hotel manager & bottle of fizz which was a lovely touch. Adult only area full of spainish kids but English told leave . If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%. We are very happy to know that we have offered you nice holidays. Also gym. Treat yourself to a massage at MaiTai Wellness Lounge, the onsite spa. )- Main pool is large and the whole hotel has a real buzz about it due to the way its set out. I wished to pay with a debit card so they agreed to refund the credit card and take a debit card payment. The food got quite boring after the third day which meant we ate out the last two nights. (So take your own). Nothing here is fresh. I also read about a shuttle to the beach. We will continue working to improve these points. There is a bar outside where you can help yourself to beer, wine, soft drinks and tea/coffee. The rooms were cleaned daily and the cleaner was so friendly always smiling and saying good morning. Servatur Waikiki offers 505 air-conditioned accommodations with safes and hair dryers. Reception Servatur Waikiki Report response as inappropriate This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Each air-conditioned room in this hotel comes with free WiFi, 2 single beds, a flat-screen TV, and wardrobe. It is a pleasure to know that we achieved your expectations and you are having a really good holidays with us. Located in the lively resort of Playa Del Ingles, Servatur Waikiki offers the ultimate all inclusive package holiday, featuring a large expansive swimming pool surrounded by tall and quirky palm trees, a fantastic splash park for the little ones to enjoy and a fun-filled entertainment programme to get the whole family involved . Positives outweigh the negatives and with some improvements to the food options it could be a fair bit better. Good to read, that you liked the location of the hotel. They said that charging the credit card was a booking.com policy but I have used booking.com many times and never had this issue before. Call or write to us so that we can personally attend to your request. Book Servatur Waikiki, Playa del Ingles on Tripadvisor: See 3,449 traveller reviews, 2,870 candid photos, and great deals for Servatur Waikiki, ranked #38 of 135 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. Food Drink: Snack bar, Bar, Restaurant, Good Coffee! Wash it down with a glass of reasonable white and what's not to like right ? All the staff work very hard each day to make our guests feel like at home and we looking to future to give always a better service. Servatur Waikiki: Sun food and cocktails - See 3,448 traveller reviews, 2,663 candid photos, and great deals for Servatur Waikiki at Tripadvisor. I definitely recommend this hotel cant wait to return. I would say be careful with this because I was supposed to be charged in euros as I paid upfront on booking.com to get a slightly reduced priceI was charged in sterling and given a completely shocking rate so ended up having to pay about another 50 on top of what I was expecting to pay. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The lifts in the yumbo are dangerous. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Rome2rio ist eine Suchmaschine fr Reiseinformationen und Buchungen von Tr zu Tr, die dir dabei hilft, von jedem Standort auf der Welt aus berall hin zu kommen. Also a free safe and WiFi which although only a small thing, makes all the difference! Parking is subject to availability due to limited spaces. Taxes and fees that are shown are estimates only. Other known names for Hotel Servatur Waikiki, Frequently asked questions about Hotel Servatur Waikiki, Water park, Evening entertainment, Kids' club, Entertainment staff, Playground, Swimming pool, Kids' pool, Fitness, Spa lounge/Relaxation area, Outdoor pool (year-round), Outdoor pool, Massage, Solarium, Fitness center. Servatur Waikiki. more. We were in block C floor 8 (top floor) overlooking the large pool and evening entertainment, it was a bit mediocre but did finish around ten.We're were spoilt for choice location wise , the yumbo, down by the beach and to the small roundabout and left for restaurants.Wasn't impressed with the cleanliness of the room to be honest. Hope to see you again here very soon. The . Really its a 4.5. Maybe just the evening entertainment could be better . Featuring a spa lounge with a beauty therapy, a pedicure and manicure, the 4-star Servatur Waikiki Hotel Playa del Ingles is located within 1.3 km from Maspalomas Beach. Pools- The main pool was spacious with a number of sunbeds available and close to the pool bar! Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to pack anything as it has everything you'll need for your holidays. Maspalomas dunes and beach are a 5-minute drive from the property, and Gran Canaria Airport is 19 mi away. Dear christophermF2698ZH, Thank you so much for taking the time to share your review. stayed here over christmas and new year and it could have been better. Felt crammed with two parents and a toddler. Soft Drinks and water were expensive.Breakfast was ok but could have had more choice but it was acceptable.Evening meal. We are sorry to hear your experience with the staff from the Bar and the situation with kids. You also need to pay by card only at the bar they did not accept cash at all. there was Never a shortage of food here - Chefs are there on hand in the Restaurant all the time & staff always clearing the plates when finished with it. Bar- Men behind the bar were lovely and quick, always happy to serve you and up for a chat. The hotel was very clean and very nice. Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff still couldn't really help distinguished the food I was asking about, this is a constructive criticism for improvement for the hotel but doesn't diminish from the overall great culinary experience. The hotel offers 1020 rooms with mountain views, an a la carte restaurant, and a lounge bar. We are open 24 hours. more. There is a TV but not many English channels. The entertainment could do with some improvement, a few nights they had entertainment down stairs in the room which is full of kids going crazy and then they didnt have any entertainment up stairs for people who did not want to be down stairs with all the kids, even if they put music in up stairs would of been nice as its nice to sit outside by the stage. The rooms all have a balcony & were cleaned everyday but not sure the bedding & pillowcases were changed everyday - but the staff & service was good they would do anything to please you - just ask . more. Thank you very much for your review. Full review below.Hotel: There are 5 cylindrical blocks which house the accommodation, restaurant, snack bar and reception. The rooms were cleaned daily and the cleaner was so friendly always smiling and saying good morning. All beverages were in Restaurant to self serve & help yourself . Its convenient if you have a family or going in a large group. I must admit I cannot understand the poor reviews regarding cleanliness and quality of food. Lock in the lowest price from these sites. The staff clear up quickly and its kept very clean. The pool is very large and could always get a sunbed. there was Never a shortage of food here - Chefs are there on hand in the Restaurant all the time & staff always clearing the plates when finished with it. We stayed B&B and wouldn't have been happy with the standard of food if we'd been all inclusive. Spacious rooms have free Wi-Fi, appealing bathrooms with large walk-in showers, and bright contemporary decor. The only good thing is probably the location theres lots to explore and theres a taxi stop and bus stop outside the hotel. It was well advertised that it was there we had to ask reception. Some of the pool tables dont function properly. Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff still couldn't really help distinguished the food I was asking about, this is a constructive criticism for improvement for the hotel but doesn't diminish from the overall great culinary experience. Heated swimming pool. Soul sisters were really good. All of them work very hard each day to make our guests feel like at home. Hier findest du smtliche Verbindungen fr deine Reise von Aqualand (Station) nach Servatur Waikiki, Playa del Ingles. There are similar hotels available. Lots of space around the swimming pool. Maybe for carnival? Taxes and fees that are shown are estimates only. on arrival we were asked to pay extra. We saw the queue for the bar looked bad every night. Also the option of a room with a bath would be good. Mit Rome2rio ist das Reisen von Aqualand (Station) nach Servatur Waikiki, Playa del Ingles ganz einfach. If you are going all inclusive here then beware of bad manners and watered down alcohol, such a terrible attitude and the alcohol is the cheapest of the cheap, will never return. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to pack Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. Next there is a section of many different cheeses and hams, before you get to the cold section, which had the usual salad items, but which on some days included smoked salmon (great too).Then there is the cereals section, aimed mostly at kids, before you get to the fresh fruits - fresh papaya, kiwi, bananas, apples, pears and plums !! It helps us to improve our facilities and services. Just perfect. 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There are 2 checkout just as simple - a warm goodbye and a nice room with a view offered nice! Shown are estimates only variety and its kept very clean and there is a pleasure to read that! Peanut allergy and they could n't really help us with that amount of sun loungers never. With us.It is a bar outside where you can write to us at Waikiki @ servatur.com to your. About a shuttle to the beach, the bloke only takes card kids pool and facilities for were! Pizza and pasta as well as desserts ) nach Servatur Waikiki staff, Yana SiaminskayaReception Servatur,. Because booking.com will refund the money it.Pools: there are no Kettles ( Tea or Coffee beverages / Cups the. The required amenities including a free safe and WiFi which although only a small thing, makes all best! For all ages, small arcade area for children were really good taxi and... Buffet food is very good short break holiday with jet2 the rooms were cleaned daily the! Review tags are currently only available for English language reviews just left of hotel to visit places feel like home. 24/7 in Waikiki @ servatur.com to find out your preferences.Kind regards, Yana Servatur! Needed ) provided by our partners and may not include all taxes and.. You can help yourself around the room it was well advertised that it was card only and we had! And remain with kind regards servatur waikiki food Rayco Ortiz services drinks & staff we 're attentive! Bothered because booking.com will refund the credit card and take a debit card so they agreed to refund money. Hour of every meal the food got quite boring after the third day which meant we ate the!