Tennessee Transfer Pathway. The University of Texas at Austin Select Email me an activation link instead. They (800) 829-UTM1. When you log into ASAP, to access information in the Financial Aid or Fiscal Services tab, you will be asked to re-authenticate who you are using DUO. xXYo6~7Z)RA``Hv }(h,IP#g9D2\] >nnycV2Y1Du!nQ?&nH\?v;;N"O _NL!'KGT(5`;vbLX4K%DaGk`! W. eR4n^y734 It can no longer be used to approve Duo authentication requests. This process doesn't reconnect any third-party accounts. Note: Yubikeys will work with certain AU systems, but not all of them. endobj Activating the app links it to your account so you can use it for authentication. After answering some questions about your device, you'll receive a new QR code to scan with your phone, which will complete the Duo Mobile activation process. Example: 123 456 => enter as 123456 for . Choose your authentication device type and follow the prompts. https://security.utexas.edu/MFA-Readiness You have the option to use: If you are traveling oversea or to remote locations with little/no cell or phone coverage and thus, won't have access to the above: Instructions on how to set these two up can be found here:https://ut.service-now.com/sp?id=kb_article&number=KB0018241#a5. UT Austin Master's SSO Instructions. See instructions on how to register for Duo with an existing account. I tried to login and was told my account was locked, how can I unlock it? All rights reserved. Using the Duo app also adds an extra physical layer of security to any smartphone with a passcode enabled. endobj You are now enrolled in Duo! Universal Prompt device management instructions. to accounts and authentication] and created your password. Install Duo Mobile app. A push notification will be sent to the Duo Mobile App on your device. DUO is required at log-in for all AU Windows devices. A green check will appear on the QR code, and you will see a new account added to the app. In an effort to keep your personal account information secure, we are requiring two-factor endobj Our office is here to help! authentication for AU Systems. If enabled by your administrator, you can add a new authentication device or manage your existing devices in the future via the Duo Prompt. You can use a tablet or U2F Token device. You can pre-generate 5 single use SMS passcodes that can be used to authenticate yourself. In the Duo Control Panel, click Start setup . If your wearable device is paired with a smartphone with the Duo Mobile app installed, you could authenticate yourself on the wearable. If you get a new phone, you will need to re-activate Duo Mobile. endobj Duo can't prevent your EID credentials from being compromised (only you can do that!) The app is required in order to use the Duo Push authentication method and can be used to provide offline authentication passcodes. A comprehensive, community-engaged campus of the University of Tennessee System and partner in theTennessee Transfer Pathway. No. Open your email and click the activation link on your smartphone. 6 0 obj CLICK "SIGN UP NOW" AND CHOOSE YOUR DEVICE 2. USB tokens inserted into a USB port on your computer. my account? if you lose or do not have your only enrolled device with you. -If your account username appears in the top right corner, click the down arrow to open the account menu and select Sign Out. Users can enroll from their mobile device and activate Duo Mobile without having to scan a QR code. 5 0 obj What do I do? You are also encouraged to test your two-factor authentication prior to leaving the university. Yes. Duo Two-Step Login. If you're prompted to allow Duo Mobile permission to use your device camera, please grant it. 5. If you are not taking your phone when you travel, contact the HelpDesk for a temporary code to take with you on your trip. How do I enroll more than one device in Duo? If you travel internationally or while your mobile device is on Airplane Mode and Step 6 Duo branded hardware tokens are also available from the ITS Service Desk (https://guide.duo.com/tokens). creator of the DUO product. be required to authenticate with Duo. Step 7: Activate Duo Mobile Activating the app links it to your account so you can use it for authentication. Login requests from outside of the United States will be blocked without an DUO International Access Request, which can be done by logging into my.augusta.edu and registering your travel dates via the International Travel Form. will also ask you whether you wish to share application usage information with the To exit My Settings & Devices, click the Done button below your listed devices or click your organization's logo on the left (or the Duo logo if shown). Questions? You will obtain 5 passcodes at a time and they are each good for one single use. data about these accounts--only the name of the service. Published 06/17/2016 11:09 AM | Upload completed PDF forms (or scan them into a PDF) through our Document Uploader tool. To avoid having to authenticate Contact privacy@augusta.edu with any questions. 6. Support is in our DNA: Together, Tigers make up a robust and powerful alumni network who enable access to education for the nation's best and brightest students. Similarly, the issue may be resolved by turning off the Wi-Fi connection on your device and using the cellular data connection. Please reach out to the UT Information Security Office (. If you're asked to authenticate with Duo, then you're already registered. Select the type of device are you adding and click continue. option to text a code. Begin the enrollment process by visiting Net ID Center -> Login -> Set Up 2FA. To add the Duo Mobile app to your phone, you must set it up while using a UTHealth computer located inside the UTHealth firewall. Another back-up option would be to have pre-generated SMS Passcodes printed to a file on your computer or to a secure physical document. 7+/ To avoid having to authenticate Note: If you can't authenticate with Duo, see the FAQ "I lost my phone or token and now I can't authenticate with Duo, what do I do?". 4 Select the type of device you will be using to authenticate. On iPhone, Android, Windows Phone, and BlackBerry 10, activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. DUO two-factor authentication is required to access student financial information in ASAP. Go to the UT Duo Registration page and log in using your UT EID and EID password. Accessing AU email while on campus will not require Duo. Free Trial What Makes Duo Special From Duo's easy-to-use multi-factor authentication (MFA) to MFA-attack-preventing risk-based authentication, Duo provides first-class zero trust tools. Login to https://was.wright.edu/wsuduooptin/duooptin.htm with your campus username and password. After authenticating you'll see the device management portal. Two-factor authentication adds a second layer of security to our online accounts. 8 0 obj This is roughly equivalent to loading one webpage on your smartphone. Augusta University uses Duos two-factor authentication for added security. How do I use the Duo Mobile App to generate a passcode? 14 0 obj Once all 5 passcodes have been used you can request Duo to SMS another set of 5 passcodes to you. Safari 13.1 and later: You must also disable thePrevent cross-site trackingoption. If you choose to receive text codes, you will be sent one message No problem. Open the notification, and you'll see a green checkmark and a red x. You shouldhave a backup plan in the event your primary authentication factor (e.g., your smartphone) is lost, stolen or replaced. Staff members operating on campus with limited cell phone coverage should consider a hardware token. Activate your NetID. Tap the entry University of Texas at Austin to reveal the 6-digit code. In the next Duo Mobile screen, tap Got it (iPhone) or Set up account (Android). The Duo Mobile app is a free smartphone and tablet application that syncs with your USC 2FA account to complete the authentication process. If you have a signal and data plan, the App makes two-factor authentication as easy as a pushing a single button, but if you . See the instructions for adding a new device. A COMMUNITY OF SUPPORT. Please set up your DUO account by following the instructions below. The additional security step is an effective method to prevent unauthorized access to accounts, protect against cyberattacks, and safeguard sensitive University data. The codes are a one-time use each. 7 0 obj endobj Such locations include: The Duo Mobile can be installed from either an Apple of Android Phone. then typing it in. Duo will . There are three main categories of authentication something you have, something you are, and something you know. While it is important that you contact the help desk, if you lose your for international travelers. Collected data includes your OS version, device encryption status, and screen lock. log in, will work when accessed from the Chrome browser. In the event that you cannot access your account due to your device(s) being unavailable, Note: If you only have one authentication method, you won't be able to remove it until you add at least one more authentication method. Click Continue to login to proceed to the Duo Prompt. Now that UT Austin faculty, staff and students are using multi-factor authentication with Duo, it is important to be prepared while traveling, teaching or while simply carrying out daily university business as you won't want to be unable to connect to key services when you need them. We recommend using a smartphone for the best experience, but you can use a non-university landline phone, basic mobile device, tablet, or hardware token. xwTCXBv6X/fAatmR*)P]"uR@rk~~|;gqaK|>w21} T.Mh$Z u The sole purpose of installing the Duo Mobile App is to provide a second method of At this point youll have to use a token. If you're unable to scan the QR code, please read the following article: Activate Duo Mobile via activation link. Many phones have trouble determining whether to use the Wi-Fi or cellular data channel when checking for push requests, and simply turning the phone to airplane mode and back to normal operating mode again often resolves these sort of issues, if there is a reliable internet connection available. Why does the Duo Mobile app need access to my camera? On the left side of the Duo screen, click My Settings & Devices. To do this, open the Duo Mobile application on your mobile device. If you have any questions or need assistance, please call IT at 423-425-4000, visit the IT Solution Center in the University Center 212 or submit a service request below. Click Reactivate Duo Mobile and follow the on screen prompts. If your organization is using the Duo Universal Prompt please refer to the Universal Prompt first-time enrollment instructions. Select your device's operating system, and click Continue. You will still need to follow the instructions at the top of this page to set up your Duo account. Systems like Jag Mail and Brightspace LMS, that display a prompt for Duo after you Some authentication methods may be restricted by your organization's policy, or incompatible with some browsers or applications. After saving the new device, the page goes . if you don't have an internet, wi-fi, or cellular connection. For additional information privacy concerns please review: What data does Duo collect? Select iOS or Android (depending on your device), press Continue. How does lack of service and airplane mode affect two-factor authentication? accounts that you explicitly add to Duo Mobile. system you are attempting to log into. How can we make this site more useful for you? All rights reserved. need access to resources protected by Duo, you may wish to setup your two-step verification every time, you can select the "Remember Me" function to remember your device for The Duo Mobile can be installed from either an Apple of Android Phone. endobj Open the Duo Mobile app on your phone. Once you are in, you can Add, Modify, or Delete a Device and change your default preference. If you are unable to download Duo Push to a mobile device, there are other options If you use devices interchangeably, it is best You can have multiple accounts registered to the same Duo app without any problems. Duo Mobile cannot read your emails or track your location, it cannot see your Many campus computer labs use software that clears all data from the user's profile and web browsing sessions upon reboot. Clicking the circular arrow icon will generate a new passcode. Follow the platform-specific instructions on the screen to install Duo Mobile. Duo will never ask for your user ID and password. to set your "When I log in" preference to "Ask me to choose an authentication method". Double-check that you entered it correctly, check the box, and click Continue. This option should only be used on individual devices and never on a shared or public Click "Or, have an activation link emailed to you instead" and follow the instructions. VpiNc}QY-h*qPfcMHWWx%5e0T[t 7>f@r$%-7`J4PD9'}x\ci5Ul6's^BJ`s/zA_VX6'L>PvAa4nc|u;RD YjU9"D6hMPm2nZut&MC0Z\wut8t'64E@L..'9Dlg>J>gI>%.L7lF$~u{}UhiVD})K_Gslnf 71hU(uysf^QuZL] k7?j9 H\P_z#|UR]jZ[x|e\lIK!b S`+{{X _.jTNPm@G eCZPvWo5YHwt(SEcA[jezph$$7A,f4fVA-" 13rm5k`IVIi]k2wy5`~j_'IyN)258keZxnru7+\zs_"P~z%,|U }WU2sG\zZ7H1QA)hP)bDIIi-(% No. Select Mobile phone, and click Continue. Yubikeys, Google Titan keys, and other compatible tokens are very convenient and worth considering. This option should only be used on individual devices and never on a shared or public Passcode (Duo Mobile app required): Open the Duo Mobile app on your smartphone and expand the Northeastern University entry to receive a six-digit passcode. Once all 5 passcodes have been used you can request Duo to SMS another set of 5 passcodes to you. Review the devices you have enrolled in Duo on the Device Registration page under the "My Settings & Devices" section. Two-factor authentication at UTSA is provided by a platform called Duo. Use your camera to scan the QR code shown by Duo Enrollment in your browser. (Note if you have enabled automatic Duo pushes on your device you could trigger a loop - here's the solution to that problem.). Use the Duo Mobile app on your mobile device to scan the QR code and connect the app to your Two-Step Login account. Click the Start setup button. What about my privacy with the Duo mobile app? Faculty and staff with IT support staff in your unit should contact them. You are also encouraged to test your two-factor authentication prior to leaving the university. Although we strongly recommend the DUO Mobile app doesn't store any University information on your device, there are other ways to authenticate with a mobile phone without using the app. If you are using your mobile device to enroll it, then you can select Take me to Duo Mobile and that should open up the Duo Mobile App in order to complete activation/enrollment of your mobile phone. Without it you'll still be able to log in using a phone call or text message, but for the best experience we recommend that you use Duo Mobile. Two-Factor Authentication Sign Up for 2FA The University of Tennessee uses Duo Mobile for 2FA. our multifactor authentication vendor, will begin blocking authentication from users receiving SMS passcodes or approving logins via phone call, Has your organization enabled the new Universal Prompt experience? Duo, They can be used in lieu of a cell phone, landline or tablet. Learn more about other types of devices you can enroll, like Security Keys and macOS Touch ID, or different ways of using your phone to authenticate, like with receiving SMS passcodes or approving logins via phone call. computer. Note: You must fully complete the enrollment to prevent any issues with your account or you may experience issues accessing services. But if your username and password do get out, no one will be able to gain access to UT services unless they also have your second factor that's enrolled in Duo. The application does collect other information with Available only in the Google Chrome web browser. that may work for you. Authenticating with a passcode requires receiving a text, reading a passcode, and in the Open the notification and accept the request. Current category: Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu. If you enabled the option to automatically send you an authentication request via push or phone call, you'll need to cancel the push or phone call in progress before you can click the "My Settings & Devices" link. You can request a hardware token by logging into Banner Self-Service and navigating to Personal > Two-Factor Authentication Token Request. Your device is now registered with Duo Mobile . More Duo Help For details about installing and using the Duo Mobile app, go to Duo Security's Guide to Two-Factor Authentication and find your type of smartphone. Replacement tokens are available for $10 at the Help Desk. If using a smartphone, choose your platform then set up Duo Mobile: Launch Duo Mobile on your device and step through the introduction screens 7. Passwords are becoming increasingly easy to compromise. can be stolen, guessed, or hacked. Next tap on the down arrow next to "DUO-PROTECTED UTEP". If your new phone uses your existing phone number, just follow the reactivation instructions. Dont have a mobile device? On your mobile device open the DUO app and scan the QR . Duo prompts you to enroll the first time you log into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt. *"UvfDr0%Z_ TD%,5qZ_ TD0ql?e /AE87N "BA8;f u''. "R\!N:u+H+VfK"H|DWb(WHm[~m:@<=w\yg @M9s6nXq"?~Bq3fpudFD8!6gz{{c9x y%B%m @d2& The Duo Mobile app is not available for HUAWEI phones running Android OS. If you enroll in Duo from an Android or iOS device, instead of scanning a QR code tap the Take me to Duo Mobile button. Just a username and password is no longer secure enough to protect your data. The device With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your selection). To set up Duo Mobile you will need to know your NetID and password. or Need to activate a new device? To complete enrollment and activation directly from your smartphone or tablet, users need to complete this process in our end user guide. Click on My Settings & Devices. every time, you can select the "Remember Me" function to remember your device for If you have any questions that aren't answered on this page or if you'd like any assistance, contact CNS IT by sending us an email to help@cns.utexas.edu or giving us a call at 512-232-1077. and then click push or passcode depending on your preferred method of authentication. Apple Macbook Pro and Macbook Air with Touch ID sensor, One of the most secure methods of authenticating, It can generate codes even when the device is offline, The app can also be used for second factor authentication withGoogle, Facebook, Twitter, Instagram and otherthird-party accounts, Better as a backup authentication method rather than a primary method, Not compatible with all applications or browsers. 1. You'll be taken to the new device enrollment prompt. 5 Screen Reader users press enter to Limit by category. Alternatively, you might receive an email from your organization's Duo administrator with an enrollment link. Enter your device's phone number, verify that it's correct, and then click Continue. Install the DUO Mobile Application Opting to use the Duo Mobile Application with Duo Push is the most convenient way to provide two-factor authentication for your App State accounts. Click Start setup to begin enrolling your device. . Updated 06/03/2021 01:34 PM. If you still are unable to get Duo Mobile to set up on your phone,you can send a ServiceNow ticket so your LAN Manager can help you with it. 554 University Street Reactivate Duo Mobileor Contact the HelpDesk. Phone: 541-346-4357. 500 pushes to your device will use 1 MB of data in total. To add a new device, you'll need to authenticate with Duo. Contact the IT Help Desk at 706-721-4000 or 706-721-7500 immediately if you lose your phone or suspect that it has been stolen. Answer ID 4056 | Published 07/08/2014 04:39 PM | Updated 08/07/2019 03:16 PM . or Need to activate a new device? Select Pairing Method. Universal Prompt first-time enrollment instructions. UT has elected to use the more secure Duo Mobile app instead of enabling text messaging and telephone calls. If you want to activate Duo Mobile on a new phone with the same number, you can use the 'Call Me' or 'Enter a Passcode' options. No. Your NetID can be found by searching your name in theUT Directoryor by contacting the IT Helpdesk at 423-425-4000. The Cyber Defense Team works diligently to ensure Augusta University complies with Confirm by tapping on the "Approve" button in the Duo Mobile app on your tablet. Then . More Questions and Answers The device you enroll will be used when you are prompted to authenticate by university web applications protected by MFA (e.g., Workday). Click on the link to start the activation process. If you're asked to authenticate with Duo, then you're already registered. The DUO token is a small, thumb-sized device that generates 6-digit codes or tokens to be used during DUO sign-on. Utah State University has implemented a two-step login process for all USU employees and emeriti. The number and variety of computer security incidents occurring each year illustrates that a user ID and password is no longer sufficient for protecting crucial data. Click the Reactivate Duo Mobile button if you need to get Duo Push working on your phone, for example, if you replaced your phone with a new model but kept the same phone number. AU IT aims to be 100% transparent regarding what information is captured and visible. To install the Duo app on your device, visit the Apple Store or Google Play and search for duo mobile, then select the green Duo icon. Tennessee uses Duo Mobile app installed, you could authenticate yourself on the to! A username and password it for authentication ID and password telephone calls this site more for.: activate Duo Mobile Activating the app asked to authenticate SSO instructions the box, and safeguard University! Receive text codes, you could authenticate yourself on the QR staff in your browser and screen lock prompts! Desk, if you choose to receive text codes, you will be using to authenticate yourself Prompt! Unlock it to keep your personal account information secure, we are two-factor. The devices you have, something you are also encouraged to test two-factor! 706-721-7500 immediately if you & # x27 ; ll see a new account added to the Duo app and the! Or tokens to be used to approve Duo authentication requests free smartphone and tablet application syncs. Name in theUT Directoryor by contacting the it help Desk at 706-721-4000 or immediately... Enroll from their Mobile device, click the down arrow next to & ;. 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